Kanela – the advantages of your Swiss online drugstore

The most important things in brief

• Honestly, how many shops and businesses advertise with the slogan that the customer is king?
• And how many times have you found that quality and service leave a lot to be desired?
• We at Kanela do it differently - that's a promise.
• If you wish, you can get advice over the phone, become a member of the bonus system - and we will ship your order as quickly as possible.

As an online drugstore from Switzerland, some things are terribly important to us. These things include, for example, that the products you can order from us are of high quality. That is the absolute requirement we set ourselves. That is why we constantly strive to check the items in our range. But that's not all. On this page you can find out how quickly we can deliver the items you have ordered, from what amount shipping is free for you and how the bonus system works. You can also read which number to dial for a telephone consultation and how you can even secure a free gift.

Kanela - our products

In our range you will find all kinds of cosmetic and pharmaceutical products, as well as nutritional items, vitamins, fitness accessories, products for babies, self-tests, medical devices and much more. When selecting the products, we make sure that the ingredients are as natural as possible - which of course cannot be the case with all product groups. For all other items, however, we are convinced that the best quality can be produced from natural ingredients.

And it is precisely this quality that we want to provide you with. Every day and across the entire range. So that you can contact us should you have any questions about our offer, we have set up a service telephone for you. You can contact us free of charge on the number 041 – 227 80 80 from Monday to Friday between 8 a.m. and 12 p.m. and between 1 p.m. and 5 p.m. Of course you can also send us emails, the address is [email protected].

You can expect that from us

However, our understanding of service is not limited to availability. For us, it goes without saying that we will ship the products that you order online from us as quickly as possible. We aim to ship your order within one to two days at the latest.

It may take a little longer for certain items, in the online shop the extended shipping time is indicated for the corresponding products. Incidentally, you do not have to pay any shipping costs for orders of CHF 100 or more.

From 20 CHF you can expect a free gift

If you have items with a value of CHF 20 or more in your shopping cart when you shop at Kanela, you can secure a free gift from a small selection during the ordering process. We change these little gifts from time to time.

You get a big advantage not least through our proven bonus system. It doesn't matter how high the amount of your purchase is - with every purchase you get two percent of the purchase value credited to your customer account. You can easily set up the account during the ordering process.