Service
We offer personalized customer service with individual attention, a high level of expertise, and reliable service. As a certified Swiss online store, we guarantee 100% authentic products from verified Swiss sources, fair wages, and the highest quality and safety standards. Pay easily and securely by invoice, credit card, TWINT, PayPal, or PostFinance through certified payment systems.
Personalized Customer Service
Our personalized customer service team takes the time to address your concerns, provides you with individualized support, and ensures a quick and appropriate solution through reliability, expertise, and professionalism.
100% Original
Safe and reliable sourcing from certified Swiss suppliers that meet the highest quality and safety standards.
Fair Wages
Kanela stands for quality, responsibility, and transparency. As a company based in Switzerland, we are subject to high social and legal standards. For us, fair wages are not an extra—they are a given.
Certified Swiss Online Store
A certified Swiss online store that guarantees verified quality, legal certainty, and transparent standards.
Our Payment Options
With us, you can pay easily, securely, and flexibly. We offer a wide range of trusted payment methods so you can choose the option that’s right for you:
- Cembra Pay on Account – Shop Conveniently and Pay Later
- PayPal – Fast and Secure with Your PayPal Account
- Visa, Mastercard, and American Express—credit cards accepted worldwide that meet the highest security standards
- TWINT – Simple, Direct, and Mobile Payments
- PostFinance – reliable and secure through your PostFinance account
All payments are processed through certified and secure systems and comply with applicable Swiss security and data protection standards.
